Can I contact you by phone?

Yes, that’s no problem. You can contact us on 020 8648 5541 during opening hours or email 24 hours a day.  To save time and ensure you receive fast service please include your order number with all enquires.

Do JosephsWigs.com have a catalogue?

Unfortunately not at the moment but new products are always being added to the site on a regular basis. We suggest you save us as favourite and visit us regularly to keep up to date with all of our the latest wigs, hairpieces & accessories.

Do you have a shop?

Yes, we have a shop called Josephs West End Hair Company and we are based just outside of Sutton in Surrey. This is operated on an appointment only basis. We are open Tuesday to Friday from 10.00am until 3.00pm.

Do you buy human hair?

No, we do not buy human hair.  We can however give you the information of a hair merchant who can advise you further.

Can I collect from your shop?

Yes that’s no problem. Our opening times are Tuesday to Friday from 10am to 3pm. Please call or contact us for an appointment.

Can I send in a hair sample for you to match my colour?

Yes, JosephsWigs.com would be happy to match your hair sample to the closest available wig/hairpiece colour. For complete instructions, please contact us.

Can I visit your shop to have my wig fitted?

Yes you are more than welcome to visit us in store for your wig or hairpiece to be fitted if required. Please telephone 020 8648 5541 between 10.00am - 3pm or fill out our contact us form and we will call you back at our earliest convenience. We operate on an appointment only basis and we cannot accept visits without an appointment.There is no extras charge to fit wigs/hairpieces but please note any wig that is worn as fitted when leaving the premises cannot be exchanged or refunded.

What accessories do you sell?

We sell shampoo, hairspray, fibre oil conditioner, wig tape, bandana’s, turban’s, scarves and poly heads which should be used at night to help keep the shape of your wig. To see the full range please visit our shop page.

Is my wig discreetly packaged?

Yes all of our wigs/hairpieces are well packaged and very discreet.

Do you ship worldwide?

Yes we ship to all countries. Please contact us to confirm shipping if outside the UK.